At your appointment: We appreciate the fact that people have schedules to follow and for that we do our very best to run on time. This ensures that you know when your appointment begins and ends and can make plans accordingly. This also ensures that you get the full allotted time for your visit. We do ask that arrive 15 minutes early for your appointed time.
Payment: Payment is due at the time of services rendered. We accept cash, check, and credit cards. We do not accept insurance. Payment for an “Initial Evaluation” is required at the time of scheduling.
Cancellation Policy: If for some reason you must reschedule or cancel your existing patient appointment, we do ask that you give us 24 hours notice. If we do not answer the phone, please leave a message because the machine will identify the date and time that you called. By giving us 24 hours notice, it allows us to fill the spot with another patient on our waiting list. If we do not receive 24 hours notice, we will charge you in the amount of the appointment that you missed, and that must be collected before rescheduling your next appointment.
Note: Our “Initial Evaluation” reschedule/cancellation policy is at least 7 days notice prior to the scheduled appointment date for a full refund. If we do not receive 7 days notice there will be a $60 cancellation fee applied and the remainder of your “Initial Evaluation” payment will be refunded.
Office Fees: Our fees are based on the time that you spend in the office. If the patient does not complete a nutrition or a chiropractic appointment with Living Well within 1 year, the patient will be required to complete a reevaluation appointment
ACTIVE PATIENT: An active patient is a patient that has completed a nutrition, chiropractic or specialty appointment within the last 12 months. In order to qualify for a “In Office Discount” on supplements, the patient will need to have been seen in the last 90 days.
Additional Fees: Supplements and laboratory work are NOT included in the price of the visit. This amount will vary based on your evaluation. Blood work is discounted over 75% as a client of Living Well Clinical Nutrition Center.
Supplement Return Policy: Supplements must be returned within 30 days of purchase, in original packaging/unopened/ unexpired, and have the original receipt as proof of purchase. Fees and policies are subject to change without notice.